Privacy Policy
This Privacy Policy explains our commitments and your rights concerning your information. Please read it carefully. If you do not agree with this Privacy Policy, please do not use our Sites or Services.
Basically
We wrote this policy to help you understand what information we collect, how we use it, and what choices you have about it.
Because we're a digital company, some of the concepts are technical, but we explain them in a simple and clear way.
This policy explains what we collect, how we use it, and your choices.
We collect information the following ways
1) When you give it to us or give us permission to obtain it.
We may collect information from you in a variety of ways such as your name, email address, phone number and bank account information. You may, however, visit our Sites anonymously if you choose to do so. We will collect information from you only if you voluntarily choose to submit such information to us. You can always refuse to provide this information to us.
If you choose to subscribe to a Service from us, we or the mobile operator of your network will collect your information related to the payment for the subscription of our Services. Account and billing information collected by the mobile operator is subject to their respective privacy policies.
When you subscribe, you give us information voluntarily (such as name, email, phone, payment info).
Technical information when you visit our Sites and/or Services
2) We get technical information when you visit our Sites and/or Services.
We may collect technical information about you whenever you visit our Sites or use our Services. This includes user agent, device type, screen size, browser type, geographic location, unique device identifiers, IP address, mouse events, landing pages, operating system, and information about your use of our Services.
We also use cookies and other technologies to collect technical information. Cookies store preferences so you do not have to reconfigure settings each time you visit.
We collect log, device, and cookie data to improve your experience.
Partners and advertisers collect and share information with us
3) Our partners and advertisers collect and share information with us.
We use Google Analytics to understand usage patterns such as pages visited, time spent, referrals, geographic location, and anonymous statistics.
Google Analytics may create cookies. It does not collect personally identifiable information by default, and uses anonymized IP addresses.
We also use Google AdWords remarketing, Google Display Network, Hotjar, and Google DoubleClick. These services may set cookies and collect technical information to improve performance, analyze trends, and show relevant ads.
These tools help us provide a better experience, diagnose technical issues, and improve our Sites and Services.
We use analytics and advertising partners to improve the platform and show relevant ads.
How to prevent cookie storage and opt-out
You can set your browser to refuse cookies or alert you when cookies are being sent.
You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout or https://www.google.com/settings/ads.
You can opt out of Hotjar at www.hotjar.com/opt-out.
For more details on installing and uninstalling Google add-ons, Google Analytics, Google DoubleClick or AdWords, please visit Google's website.
You can manage cookies via your browser or opt out through the links provided.
How we use collected information
We may use your information for the following purposes: Provide the Service(s) you request; Bill and collect for the Service(s) provided to you; Send you marketing communications; Provide customer care; Protect our rights or property; Enforce the Terms of Service; Comply with legal requirements; Improve our Sites and Services; Respond to your inquiries and requests; and Respond to court orders or legal proceedings.
We use your information based on contractual agreements, legitimate interest, legal obligations, and your consent.
We use your information to provide services, improve the platform, and comply with law.
How long we keep your information
We retain your information as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
When we no longer need your information, we remove or depersonalize it.
We do not keep your information longer than necessary.
How we protect your information also outside Ethiopia
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.
No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Because we partner internationally, your information may be transferred to and made available in another country. We take reasonable care to protect your information in these countries.
We work hard to keep your information secure, even across borders.
Sharing your information
We share your information with online advertisers and third-party companies to audit or improve the delivery and performance of ads or content.
Other than as described, we do not share personally identifiable information with any third party.
We may disclose information if required by law or to protect our rights and safety.
We share data for analytics/ads, and only disclose personal data when legally required.
Children's privacy
We do not knowingly collect or solicit information from anyone under the age of 13.
If we learn that we collected information from a child under 13, we will delete it as quickly as possible.
We do not collect information from children under 13.
Acceptance of privacy policy
By using the Sites or Services, you consent to our collection and use of your information in accordance with this Privacy Policy.
We may modify this Privacy Policy at any time by posting changes on this page.
By using the site, you agree to this Privacy Policy.
Changes to this privacy policy
We may update this Privacy Policy from time to time. We will post changes on this page so you can access the latest version.
We update this policy as needed and publish changes here.
Contacting us
You can request a copy of your personal data, correct inaccuracies, or request deletion or restriction of processing.
You can object to processing based on legitimate interest and withdraw consent where applicable.
Please contact us with any questions about this Privacy Policy or your data.
Contact us if you need access to your data or have questions about privacy.